Privacy Policy for SMN Events Limited


The event organizer, SMN Events Limited, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.


SMN Events Limited. Last updated: 2nd November 2026.

This policy explains what we collect when you register interest in NZ SEO Conference 2027, buy a ticket or attend, why we collect it, and what you can do about it.

Who we are

nzseoconf.com and NZ SEO Conference 2027 are run by SMN Events Limited, the company behind Search Marketing Network. You can reach us at conference@smn.nz.

What we collect

When you register interest

  • your first name and last name
  • your email address
  • your city and country
  • your consent to hear from us about NZ SEO Conference, and the date you signed up
  • how you reached the site: the page you landed on, the website that sent you, and any campaign tags (utm tags) on the link you followed

When you buy a ticket

From the person buying:

  • first name, last name and email address
  • mobile number (optional)
  • postal address
  • how you heard about the conference (optional)
  • your agreement to the event terms, this policy and to receive emails from Search Marketing Network

For each attendee:

  • first name, last name and email address
  • company or organisation
  • country
  • job title (optional)
  • role and level of SEO experience
  • the areas you want to build skills in, and what you want from the workshops (optional)
  • dietary requirements and any allergies
  • accessibility requirements (optional)

Card payments are handled by our payment provider. We do not see or store your full card details.

If you paid by bank transfer and ask for a refund, we'll also ask for your bank account name and number so we can pay it back.

At the conference

  • photos and video taken on the day, which may include you
  • check-in records showing who attended

When you visit the website

  • a count of page views, worked out on our server without a cookie
  • browser errors, with personal details stripped out, so we can fix them
  • usage data from Google Analytics (GA4) and Microsoft Clarity, which set cookies and record how visitors use the site

We do not run advertising cookies. If that changes, this policy changes first.

If you leave out an optional field, it won't affect your ticket. If you don't give us a required field, we can't complete your registration.

Why we collect it

Information Why we use it
Names, emails, mobile numberTo process orders, send tickets, and contact you about the conference
Buyer's postal addressFor your invoice, and to identify the buyer on larger orders, as GST rules require
Bank account name and numberTo refund bank transfer bookings
Attendee name, company and job titleFor name badges and check-in
Role, SEO experience, skills to build, workshop goalsTo plan the workshops and group attendees by what they need
Dietary requirements and allergiesSo the venue can cater safely for you
Accessibility requirementsSo we can arrange access and support on the day
City, country and how you heard about usTo understand where attendees come from and which promotion works
How you reached the site, page views, analyticsTo see which announcements and links bring people to the site, and to improve it
Photos and videoTo share highlights and promote future events
Check-in recordsTo manage entry and know who attended

We do not sell or rent your details, and we do not share them with sponsors or other third parties for their own marketing.

Dietary and accessibility information

Dietary requirements, allergies and accessibility needs can be health information, so we take extra care with them.

  • We use them only to cater for you and to arrange access and support at the conference.
  • We share them only with the venue and its catering team, and only as much as they need.
  • We delete them within [3 months] after the conference.

If you'd rather discuss a requirement privately than enter it at checkout, email conference@smn.nz.

Emails

If you register interest, we'll email you about NZ SEO Conference 2027: tickets, speakers, the programme and other conference news.

If you buy a ticket or attend, we'll send you emails you need about your booking, such as your tickets, venue details and schedule changes. When you buy a ticket, you also agree to receive emails from Search Marketing Network about NZ SEO Conference and our future events, news and offers.

Every marketing email has an unsubscribe link. One click and you're off the list. You'll still get essential emails about a ticket you hold.

Who we share it with

We share your details only with the people and services that help us run the conference:

Who What they receive Why
Ticket TailorEverything you enter at checkoutTo sell tickets and manage registrations
Our payment providerYour payment detailsTo take payment securely
Venues Ōtautahi (Christchurch Town Hall)Attendee names, dietary and accessibility detailsFor catering, access and venue operations
MailerLiteNames, email addresses, country [and company]To send conference and Search Marketing Network emails
CloudflareWebsite sign-ups and technical dataTo host the website and keep it secure
Anthropic (Claude)Details entered in the register-interest formTo check sign-ups for spam
Google and MicrosoftWebsite usage dataAnalytics through GA4 and Clarity

Photos and video from the conference may be published on our website, social media and promotional material.

We may also share information if the law requires it.

Where it is stored

  • Register-interest sign-ups are stored first in the website's own store, a Cloudflare D1 database run by our website provider. From there they reach MailerLite by import or through a connector. MailerLite stores them on our behalf under its own privacy policy.
  • Ticket and attendee details are stored by Ticket Tailor, which runs our checkout, under its own privacy policy. Ticket Tailor does not use your data for its own purposes.
  • Spam checks: each register-interest sign-up is checked by an AI model, Anthropic's Claude, reached through our website provider's AI gateway. The details you entered are sent to Claude for the check.
  • Hosting: the website is hosted on Cloudflare's network. Cloudflare processes technical data such as your IP address to deliver pages securely.

These providers may hold or process data outside New Zealand. We only use providers that commit to protecting personal information to a standard comparable to New Zealand's Privacy Act 2020.

How long we keep it

Information How long we keep it
Dietary, allergy and accessibility detailsDeleted within [3 months] after the conference
Workshop answers (role, experience, skills, goals)Deleted within [12 months] after the conference; we may keep totals with no names attached to plan future events
Bank account details for refundsDeleted once your refund has been paid
Order and ticket records[7 years], for tax and accounting
Mailing listUntil you unsubscribe
Website sign-up recordsUntil you ask us to remove them
Photos and videoAs long as we use them to promote our events

If you unsubscribe, we stop emailing you straight away and remove your details from the active list. Email conference@smn.nz to have your sign-up removed from the website's own store too.

Your choices

  • Every marketing email has an unsubscribe link.
  • If you'd prefer not to appear in photos or video, tell us at registration and we'll do our best to keep you out of published images. If you spot yourself in one you'd like removed, email us.
  • You can ask to see the personal information we hold about you, correct it, or delete it. Email conference@smn.nz and we'll respond within 20 working days, as the Privacy Act 2020 requires.
  • If you're not happy with how we handle your information, you can complain to us first, or to the Office of the Privacy Commissioner.

Children

NZ SEO Conference is for people working in or around search marketing. We don't knowingly collect details from anyone under 16. If you think we have, email us and we'll delete them.

Changes

If we change how we handle your information, we'll update this policy first. The date at the top shows when it last changed.